Cancellation & Rescheduling Policy

At BELIVRA, we understand that plans sometimes change. We strive to be as flexible as possible while also protecting the time and preparation required for each custom creative experience.

Client Cancellations

More than 14 days before the event:

  • Deposits are non-refundable but may be applied toward a future event scheduled within 90 days, subject to availability.

Within 14 days of the event:

  • Deposits are non-refundable.

  • Additional fees may apply if materials have already been purchased or personalized.

Within 72 hours of the event:

  • The full event balance may be due, as materials, staffing, and preparation have typically been completed.

Rescheduling

Requests to reschedule will be accommodated whenever possible.

Rescheduled events are subject to calendar availability.

Weather

For outdoor events, weather-related rescheduling will be handled on a case-by-case basis.

BELIVRA will work with the client to identify a suitable alternative date whenever possible.

Client Attendance

Final participant counts should be provided before the agreed deadline listed in your event agreement.

Material quantities and pricing are based on the confirmed attendance.

BELIVRA Cancellations

If BELIVRA must cancel an event due to illness, emergency, or circumstances beyond our control, clients may choose between:

  • A full refund of any payments made, or

  • Rescheduling the event to a mutually agreed date.

Questions

If you have questions regarding your booking, please contact us at:

info@belivra.com